ALERT! July 5, 2008   IF YOU ARE EXPERIENCING FREEZING PROBLEMS WITH VERSION 3.3.8 OF PROPRESENTER, PLEASE DOWNLOAD AN EARLIER VERSION HERE. The cause of this problem is not yet known, but is believed to be isolated to PowerPC-based machines. We regret any inconvenience and hope to have the problem fixed as soon as possible.

Renewed Vision is dedicated to enhancing your environments. We strive to provide guidance and information on problems you may be facing.

Explore our knowledge base under Support Topics.


Lost your unlock code?

Enter the email address used when you made your purchase and we'll send the information back to that address.

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Technical Support

If you have questions regarding the operation of our products, we encourage you to refer to our manuals and review our online FAQs (Frequently Asked Questions).

ProVideoPlayer Manual

ProPresenter 3 Manual

ProPresenter 2.x Manual

For technical support or additional assistance, Contact Us.

Video Tutorials

If you prefer to have a walk-through of ProPresenter for educational or training purposes, click here to go to our list of video tutorials.


  Support Forums

For a more interactive source of information and assistance, please visit and utilize our new support forums. We will monitor and provide feedback here so all can benefit from the shared flow of information.

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MacOS X only?

Yes. While we don't rule out doing a Windows version of some of our software, we've found little reason to do so. Macs are generally more stable and require less maintenance and configuration (viruses and worms) which is great for organizations often run by volunteers and limited staffing. Plus, our products are usually for dedicated solutions. In other words, if you're looking to equip your church with an easy to use lyric display system or video mixing system, you buy the best one for the job regardless of platform. For those smaller organizations that have limited resources, it's generally not very difficult to find someone who is willing to volunteer their Mac for Sunday services.